Call Center Executive  
Globosoft Technologies   More jobs from this company

  Email this job
Job Details Back to Job Listing
 
Job Title:   Call Center Executive
Category:   Client Services
Total Positions:   3
Job Location:   Islamabad
Gender:   No Preference
Minimum Education:   Bachelors
Career Level:   Experienced Professional
Minimum Experience:   2 Years
Salary Range:   PKR 40,000 to 50,000 per Month
Apply By:   Jul 21, 2021
     
     
 
Job Description:

Globosoft is looking to hire a CSR for a USA-based client.

  • This position requires work from evening to midnight.
  • The ability to multi-task while paying close attention to details is a must.
  • The primary function of this position is to receive customer calls and to cost-effectively direct and dispatch vehicles strategically while providing our customers with the best possible service.

Job Requirements:

  • Answering calls from various Customers
  • Dispatching and maintain contact with drivers throughout the day 
  • Coordinate and dispatch multiple drivers, as well as being able to readjust to last-minute changes and work to reroute drivers to the scheduling or rerouting of emergency calls
  • Build strong relationships with drivers and customers to reduce the stress that comes with last-minute schedule changes
  • Willing to perform other duties during specific campaigns as directed by the supervisor.

Qualifications:

  • Excellent English speaking skills (preferable American English)
  • Cab or Limo dispatch experience
  • Customer Service Skills (PREFERABLY WITH USA BASED CUSTOMERS) are a requirement as well as the ability to operate a computer
  • Strong work ethics, self-motivated, and very organized
  • Strong desire to help people and solve challenging problems

Company Information
 
Company Name:  Globosoft Technologies
Company Description:
Globosoft Technologies is full services technology solution provider to small, medium and enterprise customers. Our mission is help companies gain and maintain competitive advantage by delivering end to end e-business, information technology & networking solutions.

Copyright 2021, SBE University of Management and Technology. All Rights Reserved