We are looking for an enthusiastic Telesales Representative to contribute to generating sales for our company.

You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and have superior people skills.

They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business.

Responsibilities

• Contact potential or existing customers to inform them about a product or service using scripts

• Answer questions about products or the company

• Enter and update customer information in the database

• Handle grievances to preserve the company’s reputation

• Keep records of calls and sales and note useful information Requirements

• Good knowledge of MS Office

• Ability to learn about products and services and describe/explain them to prospects

• Excellent communication and interpersonal skills • Cool-tempered and able to handle rejection

• Outstanding negotiation skills with the ability to resolve issues and address complaints